Why GCCs Need an HCM Suite Built Just for Them
The GCC model is undergoing a structural shift—not just in what it delivers, but in where decisions are being made. India now hosts over 1,580 Global Capability Centers (GCCs) as of early 2025, employing close to 2 million professionals. But this is no longer just a story of scale. Over 70% of new GCCs set up in 2024 were built around digital engineering, AI/ML, cybersecurity, and cloud transformation—clearly signalling a pivot away from traditional IT support to high-value innovation.
More than half of these centres now house Chief Digital Officers and Innovation Heads directly in India, reflecting a decentralization of strategic authority. With this elevated role comes increased complexity—especially in how talent is managed across fast-scaling, cross-functional teams. Tier-2 cities like Coimbatore and Ahmedabad are also joining the innovation map, challenging conventional GCC geographies.
